Terms aa             

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Terms and Conditions

 

1. Introduction

These terms and conditions govern your use of this website. By using this website you accept these terms and conditions in full.

 

2. Reservations and Bookings – venue and in-house

Reservations and bookings can be made online via our website (www.elitetrainingservices.co.uk) or by post, phone or email.  Initial reservations received by phone must be confirmed in writing within 7 days or immediately in the case of late bookings i.e. 48 hours or less prior to course commencement. 

 

3. Payment
Online bookings –Payment can be made by PayPal upon receipt of an invoice.  
 Postal or email bookings – Full payment must be made on receipt of our invoice.

Payment methods – cheque: to be made payable to Elite Training Services.  Bacs: details will be sent to you. Credit/debit card: telephone 023 80814464. PayPal: via website www.elitetrainingservices.co.uk

Unless otherwise agreed by us, we reserve the right to withhold joining instructions until payment is received. 

If payment is not received within our agreed terms, we reserve the right to charge interest on overdue accounts, at the rate of 4% above HSBC plc base rate from time to time from the date the account became due until payment is received.  This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due.

We reserve the right to charge you for any legal or collection charges where it is necessary to obtain payment from you of an overdue account through a third party or court proceedings.

 

Delegates will not be admitted onto the course if full cleared payment has not been received prior to course commencement.  In all cases, the full course fee remains payable.  We are aware of and may exercise our statutory right of interest under the Late Payment of Commercial Debts (interest) Act 1998 if we are not paid in accordance with our terms.

 

4. Course Fees

All fees are correct at the time of printing but may be subject to change, in which case we reserve the right to charge the fee applicable at the time we receive your reservation. 

 

5. Client Cancellation

Client cancellations must be made by telephone and confirmed in writing or email. Courses cancelled in writing by the client become liable for the following charges (note: charges will apply to both paid and unpaid invoices).

Cancellations received by Elite Training services 15 days prior to the course will be charged a 25% administration fee, 8-14 days prior to the course will be charged a  50% administration fee, 7 days or fewer prior to course or non-attendance, will incur the loss of the total course fee.

 

6 –Substitutions

Substitutions can be made at any time prior to course commencement providing Elite Training Services receive written confirmation of the substitution.

 

7 – Course Information

It is suggested that delegates aim to arrive ¼ hour before the course commences in order that the registration process can be completed.

If a delegate arrives late for a course or is absent from any session we reserve the right to refuse to accept them for training if we feel they will gain insufficient knowledge or skill in the time remaining.  In all such cases the full course fee remains payable.

To conform with Health and Safety Executive requirements for Statutory Certificates (First Aid at Work/First Aid at Work Re-qualification/Emergency First Aid at Work) attendance at all sessions is mandatory.

 

8 – Pre-requisites

All First Aid Courses, Patient Handling and Manual Handling Courses

Delegates are required to be physically fit and have the aptitude and ability to cope with an intense course of study and practical activity.

First Aid At Work Re-qualification Courses

To be eligible to attend a two day re-qualification course, delegates must be in possession of a valid First Aid at Work Certificate issued by an HSE approved provider which is in date within 28 days of the Re-qualification course and must be shown to the trainer on the first day of the course.  Failure to do so will mean the delegate will not be allowed to attend the course.

 

9 – Programme Changes/Course Cancellations by Elite Training Services

Elite Training Services reserves the right to cancel and/or amend course dates, times and content.  You will be notified in writing/email of cancellations or amendments.

On the rare occasions of unforeseen circumstances, Elite Training Services may find it necessary to cancel a course.  In such circumstances you will be given as much notice as possible and the offer of a free transfer to another course date or a full refund of fees paid.

 

10- Licence to use website

The term Elite Training Services or ‘us’ or ‘we’ refers to the owner of the website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for our general information and use only.  It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.  You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extend permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains materials which is owned by or licensed to us.  This material includes, but is not limited to, the design, layout, look, appearance and graphics.  Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites.  These links are provided for your convenience to provide further information.  They do not signify that we endorse the website.  We have no responsibility for the content of the linked website

Your use of this website and any dispute arising out of such use of the website is subject to the laws
of England, Northern Ireland, Scotland and Wales. 

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